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Creating Slack notification message

Updated over a week ago

Overview

You can send Slack notification messages through Slack's destination

๐Ÿ“˜ Good to know

Before you can send a Slack notification message to a user, youโ€™ll need to set up a Slack destination.

Refer to Slack on how to connect it to Intempt.

Steps to start sending messages

  1. Set up your Slack account

  2. Create a Slack destination

  3. Set up a message template

  4. Create a journey and use the message template

Creating Slack notification messages

To create a new Slack notification message template, you should open the Journeys section -> Messages tab, click on "Create message" and choose "Slack" type

Slack notification message editor

The information below provides an overview of each section in the Slack notification message editor.

  1. Users/accounts. Switch between user and account levels. Depending on your selection, you can select user or account attributes in the dropdown below.

  2. Filter by. Filter users or accounts based on a selected attribute's value, e.g., location, email, etc.

  3. Results. Users or accounts that match the specified filter criteria will be displayed under the "Results" dropdown. Select the user or account for the "Attributes" section to appear.

  4. Attributes. A list of all attributes for a selected user or account. Selecting the blue plus icon will insert the variable into the message body.

  5. Message body. Here, you need to enter the text of the Slack notification message.
    The message supports basic Slack Markdown, which will be rendered directly in the Slack channel (e.g., *bold*, _italic_, โ€ข bullet lists, and links).

  6. Add a variable. This opens a modal to add the user's or account variable (like the first name). This is the same action as the plus icon under the "Attributes" section, but does not require filtering, presenting all variables in a single list.

๐Ÿ“˜ Good to know

Ensure that before clicking on the icon, you select a specific place in the message where the variable should be inserted.

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