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Usage & billing

This guide explains the billing model, pricing structure, usage metrics, and plan options for Intempt Marketing and Intempt Sales. Intempt supports both Marketing and Sales teams through a unified platform.

Updated this week

Billing cycles

At Intempt, customers can choose between two billing cycles: Monthly or Annual.

Monthly Billing

Customers are billed once per month based on:

  • Marketing base fee
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  • Usage metrics (MAU and MAS)
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  • Sales seat licenses
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  • Optional add-ons such as SMS credits
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MAU (Monthly Active Users)

The number of unique users who interact with personalized experiences on your website or app within a month. This includes visitors who trigger features such as personalization, experiments, analytics tracking, or AI-powered recommendations.

As engagement grows, MAU increases and usage scales accordingly.

MAS (Monthly Active Subscribers)

The number of contacts who participate in marketing campaigns or automation journeys during a month. This includes subscribers receiving emails, SMS, push notifications, or moving through automated lifecycle journeys.

Annual Billing

Customers can choose annual billing and receive 20% off the base subscription fee.

Usage based components such as MAU, MAS, and seat licenses continue to scale according to actual usage even with annual billing.

Free plan

When you create a new organization in Intempt, you can start with the Free plan, which allows you to explore both Marketing and Sales capabilities.

The Free plan is designed for evaluation, small teams, or solo users.

Free plan includes

Marketing

  • 1,000 MAU limit
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  • 500 MAS limit
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  • $10 AI Pass balance
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  • 500 email sends per month
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  • A/B and multivariate testing
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  • Real-time personalization
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  • Multi-channel messaging (email, SMS, push, in-app)
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  • Insights, Funnels, and Retention reports
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  • AI-powered recommendations
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  • AI assistants
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  • Works with any website or application
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Sales

  • 1,000 MAU limit
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  • 1 active sequence
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  • $10 AI Pass balance
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  • Workflows and meetings included
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  • Personal scheduling link
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  • Calendar sync (Google, Outlook)
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  • Basic email inbox
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  • AI assistants

Customers can upgrade to paid plans at any time.

Marketing pricing

Overview

Intempt Marketing enables teams to personalize experiences, run experiments, automate customer journeys, and analyze performance across marketing channels.

The Marketing subscription consists of:

  • A base platform fee
    ​

  • Usage-based pricing depending on marketing activity

Intempt does not cap users, events, or accounts. Customers pay a base platform fee and scale usage as they grow.

Marketing Business Plan

Pricing example

Component

Monthly Cost

Base platform activation fee

$99

Experiences (1K MAU)

Included

Analytics (1K MAU)

Included

Recommendations (1K MAU)

Included

Journeys usage (1K MAS)

~ $10

Estimated total: ~ $109/month

Pricing notes

  • The $99 base fee includes Experiences, Analytics, and Recommendations for the first 1K MAU.
    ​

  • The first 500 MAS are included free.
    ​

  • Journeys usage begins around $10 per 1K MAS.
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  • Businesses only pay for the products they actively use.
    ​

Included features

All Free marketing features, plus:

  • Unlimited MAU
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  • Unlimited MAS
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  • $100 AI Pass balance included
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  • Unlimited email, SMS, push notifications, and in-app messaging
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  • Priority support

Marketing features

Experiences

Experiences allow you to personalize content and run experiments.

Feature

Description

Web personalization

Deliver targeted web experiences

Mobile personalization

Personalize mobile apps

Client-side experiments

Visual editor A/B testing

Server-side experiments

Backend experimentation

Multivariate testing

Test multiple variations

Experiment analytics

Measure conversion lift

Stats engine with CUPED

Improve statistical accuracy

Recommendations

The recommendation engine delivers dynamic product suggestions.

Feature

Description

AI-powered recommendations

Suggest relevant products

Collaborative filtering

Recommend based on similar users

Real-time updates

Update recommendations instantly

Journeys

Journeys allow you to automate customer lifecycle communication.

Feature

Description

Journey builder

Create automated workflows

Conditional branching

Build decision-based flows

Time-based triggers

Trigger events based on time

Automation sequences

Multi-step lifecycle campaigns

Journey analytics

Measure journey performance

Email marketing

Feature

Description

Email campaigns

Send lifecycle and marketing emails

Templates

Pre-built email templates

Custom templates

Fully customized designs

Email scheduling

Schedule campaigns

A/B testing

Optimize email campaigns

Send time optimization

AI-based delivery optimization

Analytics

Campaign performance tracking

Generative AI

AI-assisted content creation

SMS marketing

SMS campaigns require optional SMS credits.

Feature

Description

SMS campaigns

Send SMS messages

Multi audience SMS

Target multiple segments

Multi-country SMS

Global SMS delivery

SMS templates

Pre-built messaging templates

SMS A/B testing

Optimize campaigns

Automation flows

Send SMS from journeys

Engagement analytics

Track delivery and responses

Push notifications

Feature

Description

Push notifications

Send notifications across devices

In-app messaging

Display messages within applications

Customer Data Platform

Feature

Description

Web SDK

Track web events

iOS SDK

Track iOS events

Server-side SDK

Backend event tracking

Data schemas

Structured data management

Identity resolution

Merge user identities

Product catalog

Manage product data

Content feeds

Sync CMS content

Audiences

Feature

Description

Attributes

Define user properties

Event builder

Define behavioral events

Segment builder

Create dynamic user segments

Analytics

Feature

Description

Campaign analytics

Measure campaign performance

Journey analytics

Analyze lifecycle workflows

Conversion goals

Track business objectives

Revenue attribution

Attribute revenue to campaigns

Sales pricing

Overview

Intempt Sales enables revenue teams to manage meetings, automate follow-ups, capture deal insights, and coordinate sales activities.

Sales pricing is based on per-seat licenses.

Different licenses are available depending on user roles. Free contributors and guests can collaborate on deals and meetings.

Free plan

Pricing

$0 / seat / month

Key features:

  • 1 meeting per month
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  • 60 minutes recording
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  • 1 active sequence
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  • $10 AI Pass balance
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  • Workflows and meetings included
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  • Personal scheduling link
    ​

  • Calendar sync (Google, Outlook)
    ​

  • Basic email inbox
    ​

  • AI assistants

Pro plan

Pricing

$49 / seat / month

All Free features, plus:

  • $50 AI Pass balance per month
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  • Unlimited meetings
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  • 1,000 minutes recording per month
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  • Advanced AI summaries
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  • Ask Blu AI assistant
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  • Action item detection
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  • Topic detection
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  • AI draft email replies
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  • Email categorization and intent signals
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  • Meeting templates
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  • Meeting analytics

Business plan

Pricing

$99 / seat / month

All Pro features, plus:

  • $100 AI Pass balance per month
    ​

  • Team scheduling
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  • Round robin scheduling
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  • Multiple teams and projects
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  • Team analytics dashboards
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  • Unlimited recording time
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  • Custom-branded notetaker
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  • Pre-meeting research briefs
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  • AI coaching
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  • Deal insights and pipeline intelligence
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  • AI-generated outreach sequences
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  • HubSpot CRM integration
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  • Admin controls
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  • Priority support

Enterprise plan

Enterprise plans are designed for organizations that require additional security, compliance, and customization.

Pricing: Custom

Enterprise includes:

  • Volume discounts
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  • Dedicated support and SLA
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  • Custom integrations
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  • SSO and advanced security
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  • Priority onboarding
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  • Flexible billing and licensing

Recording limits

Plan

Recording Limits

Free

60 minutes

Pro

1,000 minutes per month

Business

Unlimited

Enterprise

Custom

Storage limits vary by plan.

Workspace limits

Feature

Free

Pro

Business

Teams

1

1

Unlimited

Projects

1

1

Unlimited

Guests

Unlimited

Unlimited

Unlimited

Integrations

Intempt supports integrations across marketing and sales workflows.

Supported integrations include:

  • Google Calendar
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  • Outlook Calendar
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  • Zoom
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  • Google Meet
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  • Slack
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  • HubSpot CRM

Privacy and security

Intempt includes privacy and compliance features to help organizations manage customer data responsibly.

Feature

Description

Consent management

Collect and manage user consent

Data subject requests

Handle data access or deletion requests

Preference center

Manage communication preferences

Recording consent

Ensure meeting recording compliance

Enterprise plans include advanced governance features such as SSO and audit logs.

Blu: Intempt AI Assistant

Blu powers AI capabilities across both Marketing and Sales workflows.

Blu provides:

  • AI copywriting
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  • Meeting summaries
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  • AI outreach generation
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  • Lifecycle automation recommendations
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  • Experimentation insights
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  • Deal intelligence

ROI calculator

Customers can estimate the impact of using Intempt.

Marketing ROI examples

  • Increased conversions from personalization
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  • Improved lifecycle engagement
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  • Higher campaign performance

Sales ROI examples

  • Time savings from meeting automation
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  • Improved follow-ups
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  • Increased deal velocity

Organizations often replace 5 or more tools with Intempt, simplifying the stack while reducing costs.

Sales tax

Intempt currently charges sales tax in these states:

  • Arizona
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  • Colorado (Denver only)
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  • Connecticut
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  • District of Columbia
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  • Illinois (Chicago only)
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  • Massachusetts
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  • New York
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  • Ohio
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  • Pennsylvania
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  • South Carolina
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  • Tennessee
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  • Texas
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  • Utah
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  • Washington

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